Sophia King
Thu, Jul 13, 2023 10:05 AM

IBEDC to Upgrade Prepaid Meters for Enhanced Efficiency

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IBEDC to Upgrade Prepaid Meters for Enhanced Efficiency
The Ibadan Electricity Distribution Company (IBEDC) Plc. has announced that it will be upgrading its Standard Transfer Specification (STS) prepaid meters to enhance efficiency and align with global standards. The upgrade, known as Token Identification (TID) Rollover, will ensure seamless operation of prepaid meters while maintaining customer satisfaction. IBEDC will provide Key Change Tokens (KCT) to customers for the meter upgrade process, which will be free of charge and will not affect the current electricity tariff. Customers are advised to upgrade their meters and load unused energy tokens before Aug 1, 2023.

Ibadan Electricity Distribution Company (IBEDC) Plc. has exciting news for its customers – an upgrade to its Standard Transfer Specification (STS) prepaid meters. This upgrade is aimed at enhancing efficiency and aligning with global standards in the electricity industry. As the Managing Director of IBEDC, Mr Kingsley Achife, explains, the upgrade will take effect from Aug 1 and will involve the integration of a global software update into the STS meters.

The upgrade, known as Token Identification (TID) Rollover, is an essential step towards maintaining a seamless operation of the prepaid meters while ensuring customer satisfaction. It is imperative because, starting from Nov. 24, 2024, all STS meters worldwide will cease to accept old credit tokens without the necessary meter upgrade. To facilitate a smooth transition, IBEDC will provide its prepaid meter customers with Key Change Tokens (KCT) alongside their regular energy tokens when purchasing electricity.

The Key Change Tokens (KCT) play a crucial role in completing the meter upgrade process successfully. Customers must upgrade their prepaid meters by sequentially entering the two KCT tokens (KCT 1 and KCT 2) and then the energy token, as provided by IBEDC. The good news is that the KCT tokens will be obtained free of charge, and the meter upgrade process will not impact the current electricity tariff.

During the mandatory upgrade period, customers must make note of a few important details. Firstly, old credit tokens will become obsolete from Aug. 1, 2023. Customers must ensure that any unused or previously purchased energy tokens are loaded into their meters before this date to avoid any inconveniences. Additionally, it is important to highlight that the credit unit balance on the prepaid meter will not be affected by the upgrade process. Customers can rest assured that their balance will remain intact after the upgrade.

IBEDC is committed to supporting its customers throughout this transition period. The company's field officers will be available to assist customers and monitor compliance. In case any meter fails to load energy tokens following the KCT upgrade, customers are advised to promptly contact the IBEDC customer care team via phone 07001239999, email at customercare

Source of content: OOO News 2023-07-13 News

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